SCANA Energy Regulated Division: Georgia regulated provider rates, October 2026
Georgia's deregulated gas market has a safety net: a regulated provider, currently the SCANA Energy Regulated Division, that must serve customers no competitive marketer will. Its rates are set by the Public Service Commission, not the market, and it files them on the same monthly chart as every marketer.
That division is separate from SCANA Energy's market plans, which any eligible household can shop for alongside other marketers. The regulated rates below are shown here, not on the comparison tables, because you cannot pick them the way you pick a marketer plan: you are assigned to the regulated provider when you qualify, and its rates are not a standard offer any household can choose.
Who the regulated provider is for
Most Atlanta Gas Light customers compare competitive marketer plans on the Georgia rates hub. The regulated provider is for people who cannot get (or keep) a market contract. The PSC's pricing chart defines the two groups in a footnote; this site restates that footnote and does not decide eligibility:
- Group 1 — low-income customers qualified by the State Department of Human Services. Group 1 rates are the lowest on the chart.
- Group 2 — high-credit-risk customers who cannot obtain service from a marketer. Group 2 rates are the highest on the chart.
Eligibility is decided by the Department of Human Services (Group 1) or by being turned down by marketers (Group 2), not by this site, which cannot enroll anyone and has no relationship with the provider. For how competitive plans differ by type, see which plan type suits you. If you can shop the market, start with comparing filed marketer rates or how switching works. Our shopping guides cover Group 1 for households on a tight budget and Group 2 for customers with credit trouble.
| Marketer | Term | Effective date | ||||
|---|---|---|---|---|---|---|
| Regulated Provider Group 1 - 6 months | 0.6890 | $3.50 | 6 mo | $1,064.18 | 50.00 | 2026-10-05 |
| Regulated Provider Group 1 | 0.6490 | $3.50 | 12 mo | $1,038.54 | 50.00 | 2026-10-05 |
| Regulated Provider Group 2 - 6 months | 0.9190 | $3.50 | 6 mo | $1,211.61 | not published | |
| Regulated Provider Group 2 | 0.8990 | $8.95 | 12 mo | $1,264.19 | 100.00 | 2026-10-05 |
| Marketer | Term | Effective date | ||||
|---|---|---|---|---|---|---|
| Regulated Provider Group 1 | 0.9943 | $3.50 | $1,259.88 | 2026-10-05 | ||
| Regulated Provider Group 2 | 1.3114 | $8.95 | $1,528.54 | 2026-10-05 |
| Marketer | Term | Effective date | ||||
|---|---|---|---|---|---|---|
| Regulated Provider Group 1 | 0.8943 | $1.50 | $1,171.78 | 2026-10-05 | ||
| Regulated Provider Group 1 - Senior 6 months | 0.6190 | $1.50 | 6 mo | $995.31 | 50.00 | 2026-10-05 |
| Regulated Provider Group 1 | 0.6000 | $1.50 | 12 mo | $983.13 | 50.00 | 2026-10-05 |
| Regulated Provider Group 2 | 1.2614 | $8.50 | $1,491.09 | 2026-10-05 | ||
| Regulated Provider Group 2 - Senior 6 months | 0.8190 | $8.50 | 6 mo | $1,207.51 | 100.00 | 2026-10-05 |
| Regulated Provider Group 2 | 0.8500 | $8.50 | 12 mo | $1,227.38 | 100.00 | 2026-10-05 |
PSC complaints against the regulated provider
The PSC's Gas Marketer Scorecard logs complaints against "Scana Energy Regulated Division" as its own line, separate from SCANA Energy's market plans. From October 2024 to September 2026 it accounts for 41: 23 billing, 18 service, 0 deceptive marketing. Raw counts, not per customer.
SCANA Energy Regulated Division questions
Contact details as published on the SCANA Energy Regulated Division's own site; group definitions from the PSC October 2026 chart.
- Who qualifies for the SCANA Energy Regulated Division?
- Two groups, as the PSC chart defines them. Group 1 is low-income customers qualified by the Georgia Department of Human Services, usually through income verification or LIHEAP at a local Community Action Agency. Group 2 is high-credit-risk customers who have been denied service by a marketer. Eligibility is decided by DHS or by that denial, not by this site.
- How do I get assigned to the regulated provider?
- You apply by phone. The division says to call 866-245-7742 and say whether you were referred by a Community Action Agency (income eligible) or were denied service by a marketer (credit challenged). It runs a credit check; its posted deposits are $100 for income-eligible customers when one is required and $150 for credit-challenged customers.
- Can I leave the regulated provider for a marketer plan?
- The regulated provider is for customers who cannot get a market contract. If a marketer will accept you, enrolling with it works like any switch: enroll by the 19th and the new marketer takes over on the 1st of the next month. Ask the regulated division about any balance or deposit refund before you move.
- What is the SCANA Energy Regulated Division phone number?
- The division lists 866-245-7742, Monday to Friday 7 a.m. to 8 p.m., Saturday 8 a.m. to 5 p.m. For a gas leak, leave the building and call Atlanta Gas Light at 877-427-4321 or 911.
- Is SCANA Energy Regulated Division the same as SCANA Energy?
- No. SCANA Energy's market plans are sold to any eligible household and compete on the rate tables. The regulated division is a separate PSC-designated program with PSC-approved rates, and its complaints are logged on their own line in the PSC scorecard.
Understanding these rates
All guides- Which plan type to choose
The six kinds of natural gas plan a Georgia marketer can sell you, what each one actually commits you to, and who each is genuinely for.
- AGL charges explained
An Atlanta Gas Light pass-through charge pays for gas delivery, separate from your marketer's gas rate. What it covers, why it changes and how to check it.
- How to read your bill
Your Georgia gas bill has two halves, one you chose and one you did not. What each charge is, which ones switching can change, and why half the bill is the same for everyone.
- How to switch marketer
What switching gas marketer in Georgia actually involves: the 19th-of-the-month deadline, what it costs to leave a contract early, and what does not change at your house.